The day before the Wallet Pay launch, Mastercard announced Agent Connect and an expanded Agent Suite for Merchants. These tools are intended to help businesses make product information available to AI agents, connect with participating shopping experiences and support consumer-authorised transactions. Mastercard says agents may discover product details and availability, recommend a basket, confirm price, tax, delivery and fulfilment information, and then complete a transaction using secure credentials. (mastercard.com)
This is not the same as handing an AI system unrestricted access to a shop. Mastercard says merchants can choose where and how they participate, while keeping control over pricing, fulfilment, customer relationships, brand presentation and business rules. The company also says Agent Connect is beginning in the United States and will evolve subject to market needs and product availability. (mastercard.com)
For a UAE merchant, the immediate lesson is operational. Product data will matter more if customers increasingly discover products through assistants rather than only through search engines, marketplaces or a shop’s own navigation.